frequently asked questions

Have a question for us? We've answered some of our most common ones below.

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does mount zero still own the original olive grove in the grampians?

In July 2022, following 29 years of ownership, founders Jane & Neil Seymour sold the olive grove to new custodians. You can read more about the change here.

how are your products shipped?

We offer a $12 flat rate for shipping Australia-wide. All orders are sent via Australia Post with water-activated tape and recycled shredded cardboard. All orders over $100 qualify for free shipping. Unfortunately, we don't offer international shipping at this stage.

what does 'EVOO' mean?

EVOO stands for 'extra virgin olive oil'. Not only does it save us from typing it out every time, but it's fun to say, too. EVOO!

are mount zero products organic?

A wide range of our products carry Organic and/or Biodynamic certification from the Demeter Biodynamic Research Institute. You'll find the certifications on our labels, but for a full list of our certified products, click here.

where can i find mount zero produce? 

All over the country! If you'd like to find a Mount Zero stockist close to where you live, you can view our stockists list here.

is mount zero's olive oil ‘extra virgin’?

Yes, always! We don’t believe that anyone should have to consume anything but ‘extra virgin’ olive oil. It is simply the best quality olive oil available, offering the greatest taste and nutritional benefits. Next time you buy olive oil, be sure to look for the words ‘extra virgin’ on the label. To read more about how to choose a quality extra virgin olive oil, click here.

what is ‘bag in box’ packaging?

Freshness is the key to quality olive oil, and with that in mind, we’ve developed the perfect packaging for our larger volume (2L and 15L) EVOO products. Our 'bag in box' is very similar to cask wine, helping to protect our oil from its two greatest enemies: light and oxygen. This not only keeps the oil fresher for longer, but also saves on unnecessary freight costs and the emissions associated with shipping heavy packaging. For a closer look at how we package our bulk olive oil, click here.

are you open on weekends?

Unfortunately, our warehouse shop is not open on weekends at this stage. We do periodically open our shop on weekends for our stellar Zero Waste Warehouse Market events, so stay tuned on our socials or newsletter for announcements. If you’re in need of some Mount Zero goodness over the weekend, then check out our Stockists page to find the closest retailer to you!

how should i store my olive oil once opened?

The three biggest enemies that affect the freshness of extra virgin olive oil are heat, light and oxygen.

To prevent unnecessary degradation of your olive oil, store it in a cool, dry place with minimal light. Always make sure you store your oil with the lid tightly on, or purchase our bag-in-box packaging to ensure your oil stays fresh till the very last drop.

how do i store my olives once they've been opened?

You can store them in the fridge if you'd like, but as our olives are a fermented product, they will last unrefrigerated as long as they're stored well. We recommend you store our olives out of the sun, below 30 degrees, and ensure that you always have a slight covering of olive oil across the surface of the brine. The surface of the brine can be susceptible to growing a harmless layer of yeast and possibly mould when exposed to air, but a layer of olive oil on top of your brine will prevent this. If you do see some yeast growth, simply remove it using a spoon.

when is your next zero waste warehouse market?

We hold 3-4 markets a year at our Sunshine West warehouse. To see when the next market is, click here.

do you sell extra virgin olive oil in bulk?

We sure do! We sell our extra virgin olive oil in both bottles and in bulk. We also sell our olive oil by the litre in our warehouse shop, so you can come in with your own bottles and fill them directly from our tanks.

Buying your oil in bulk is not only a great way to save money, but it saves unnecessary packaging too!